Work with me
I work with small business owners and entrepreneurs who need help calming the chaos of operations and communications and want an organizational nerd to take it off their plates.
I’m genuinely enthusiastic about Google Workspace, Notion, and other tools for project management, bookkeeping and publishing. I’m happy to dive in, get into the nitty gritty and sort out whatever’s not working for your business.
I center care in all of my work — for your wellbeing, your team, your customers/clients and for the brilliance you offer. My zone of genius is keeping operations at the harmonious intersection of care and efficiency, so we not only get things done but love every day while we do it.
I’ve been running my own business, writing about business building and assisting others with theirs for years, and Healthy Business lets me make this kind of support official.
In 2023, I supported my partner as an operations manager when he acquired a boomer print shop and needed to integrate the 45-year-old analog business with his existing digital design firm. This experience, along with nine years of work as a writer covering business and finance, gives me a broad understanding of the varied tools and processes needed to keep an organization running smoothly.
I got a masterclass in operations and management when I joined a digital media startup as hire No. 8 in 2015. I worked closely with company leadership for four years as it quickly grew to more than 100 employees and quadrupled revenue. In that time, I grew from a staff writer role to lead editor of branded content, where I managed a cross-functional team of six and oversaw projects that involved our sales, social media, and visual teams. This required switching between my left brain for time and project management, and my right brain for people management and creative guidance for writers. That balance is my sweet spot, and I relish an opportunity to combine these varied skills in my work.
Services
“Operations” involves a lot of stuff, but here are some ideas to get us started:
Administration
Email management – filing, responding, creating tasks and coordinating next steps
Scheduling and calendar hygiene
Meeting notes and delegating action items
Coordinating travel
Bookkeeping
Income + expense tracking
Budget planning and monitoring
Invoicing
Payroll management and processing
Back-office support
Content marketing
Content production and editorial calendar management
(Ghost)writing and editing for any medium
Design for presentations and reports
Content marketing support
Chief of staff/Executive assistance
Client onboarding and CRM
Event planning
Process design, SOP documentation and project management
Contractor recruitment, onboarding and management